AI customer service for WhatsApp

Answer every WhatsApp customer in seconds — 24/7.

Merpati replies to your customers automatically — using only your own business info. Prices, stock, bookings — answered day and night, in your customer's language. You sell; the AI handles chat.

No credit card Set up in minutes Cancel anytime
Order logged — 11:49 PM
Follow-up sent automatically
Booking confirmed — 10:30 AM
After midnight, a sale is won — or lost

Same message. Two very different endings.

WITHOUT MERPATI

11:48 PMCustomer: "Is the sage scarf in stock? How much?"
11:55 PMNo reply. The customer waits…
12:10 AMThey find another shop that's online.
8:12 AM"Sorry, just saw your message!" — too late.

WITH MERPATI

11:48 PMCustomer: "Is the sage scarf in stock? How much?"
11:48 PMAI replies instantly: "In stock — $12 each. How many would you like?"
11:49 PMOrder for 3 logged. Customer sleeps easy.
8:00 AMYou wake up — the order's ready to process.
Set up in minutes

Live in 3 steps. No tech skills needed.

If you can use WhatsApp, you can use Merpati.

1

Connect WhatsApp

Scan a QR with your phone. Done in a minute — no new app for your customers.

2

Add your business info

Prices, hours, policies, services. The AI answers from this only — it never makes things up.

3

AI replies 24/7

Friendly, accurate, in your customer's language. Take over any chat, anytime.

Everything you need

One AI, minding your whole business WhatsApp

It never makes up facts

The AI answers from YOUR information only. Ask something outside it? It checks with you first — it doesn't invent an answer.

Customer wants a human? Hand off

The AI steps aside and sends the chat summary straight to you.

Booking slots fill themselves

The AI offers open slots & confirms bookings — salons, clinics, spas.

Rescue almost-lost sales

Customer interested but didn't buy? The AI follows up on its own.

Replies in your customer's language

Detects their language and answers in it — in your tone.

It understands voice notes

Customers hate typing — they send a voice note. The AI listens and replies.

Send a photo, it reads it

Receipts, price posters, PDF quotes. The AI reads them and answers from what's inside.

It remembers your customers

What they like, what they're waiting for, what you promised. Follow-ups that actually fit.

It sends photos back

Size charts, product shots — straight into the customer's WhatsApp.

Every chat, one screen

An inbox with tags & status — see instantly which chats need you, and which the AI has already handled.

Do the math yourself — don't take our word for it

How much is unanswered chat costing you?

Estimated value of unanswered chats
$18,000
per month
A rough estimate from YOUR numbers (messages × % × order value × 30 days) — not a guarantee of sales.
Straight talk

The three biggest doubts — answered head-on

"What if the AI makes things up and quotes the wrong price?"

It can't. The AI answers only from the information you provide. Anything outside that, it says it'll check with you — it doesn't invent answers. You see every chat in your inbox.

"I'm not technical — this sounds hard to set up."

If you can use WhatsApp, you can use Merpati. Scan a QR (a minute), type in your business info like notes — done. No coding, no new app for your customers.

"Cheap to start, then the bill quietly balloons?"

Full pricing is right below — no hidden fees. The Free plan stays free. Upgrade if you choose, cancel anytime, no contract.

Honest pricing

Start free. No hidden fees.

Upgrade when your business is ready. Cancel anytime. No contract.

Free
$0 /mo

Try all the essentials — free forever.

  • 1 WhatsApp number
  • AI replies from your knowledge
  • Inbox & human handoff
Most Popular
Basic
$99 /mo

For businesses getting busier.

  • Everything in Free
  • 3 numbers · 30 knowledge items · 1,500 AI replies/mo
  • Understands voice notes & images
  • Images in knowledge (200MB)
  • AI memory — 20 facts/customer
Advance
$299 /mo

For services & bookings.

  • Everything in Basic
  • 10 numbers · 100 knowledge items · 6,000 AI replies/mo
  • Reads PDFs & video
  • Bookings + AI-book · Automatic follow-ups
  • 1GB images · AI memory — 60 facts/customer
No credit card to sign up No contract — cancel anytime Upgrade or downgrade anytime
Frequently asked

Questions? We've got answers.

Is it really free?

Yes. The Free plan has no charge and needs no credit card. Upgrade only if and when you want to — entirely your choice.

How long does setup take?

A few minutes. Connect WhatsApp by scanning a QR (about a minute), then type in your business info. There's no new app for your customers.

Do I need to be technical?

No. If you can use WhatsApp, you can use Merpati.

Will the AI give customers wrong information?

No. It answers only from the information you enter. If it doesn't know, it says it'll check with you — it never invents answers.

What languages does it support?

The AI detects your customer's language and replies in it — automatically, matching your tone.

Does it work in my country?

If WhatsApp works where you are, Merpati works. It runs on top of your existing WhatsApp number.

Stop watching your phone. Let AI handle WhatsApp.

Your next customer messages tonight. This time, someone replies.

No credit card · Set up in minutes · Cancel anytime